# Support — AunuCore

> Request an AunuCore key, report an issue, or ask a billing question.

Source: https://ai.aunuhost.bond/support

### Send a request

### Response times

Basic**Best effort**

Premier**24 hours**

Platinum**4 hours**

### Try these first

[Check current system status →](https://ai.aunuhost.bond/status)[Browse the FAQ →](https://ai.aunuhost.bond/faq)[Error code reference →](https://ai.aunuhost.bond/docs#errors)[Key security guide →](https://ai.aunuhost.bond/keys)

### Before you write

· Never paste a full API key. The last four characters are enough.

· Include the `id` from a failing response if you have one.

· For security reports, use the Security report topic.

### Get AunuCore updates

New features, model drops and promos — a few emails a month, no spam. Unsubscribe any time.